Your order shipped to all over the world via FEDEX and DHL express. delivery address specified by you during the order process. Amour leather is not responsible for any loss of the products following shipment from Amour Leather. or its agents’ or mandataries’ facilities to your delivery address.

Please Note

After you place an order and confirm your payment there are two types of process the product will pass before getting to your hand
“Production Time” and “Shipping Time”.
Total Delivery Time= Production Time + Shipping Time

After we receive your order and receive a confirmation of your payment, your selected product start production process from scratch. Because each product made only for you. Our process starts from carefully selecting the leather hide, hand cut, then hand stitches, goes to quality control, packing, finally with lots of love we will send it to you.

The precise production time is variable and dependent on many factors such as product design complexity. The average production time is 1 week (approx.) however more complicated items and/or larger orders can require up to 2 weeks (approx.) and, occasionally, 2 days to fully process before shipping out. Your total satisfaction is important to us and we appreciate your patience.

What is item shipping time?

After we produce your product we also need you to give us 1 (one) week to delivered it to you. (It also includes packaging, shipping and Getting to your hand). It can take a few days following order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later. Amour leather shipped all packages from its warehouse in Africa, Addis Ababa, Ethiopia.

Note that

“production time” and “shipping time” are set to guarantee our customers satisfaction. That means, the item can be delivered to you earlier than the specified time. Please if you need your order to be delivered earlier please Email us so that we can discuss on some arrangements.

Every country has its own import tax rules, and Amour leather cannot be held liable for any charges or taxes imposed by your government. Thank you for understanding!

PayPal purchases and merchandise (bank transfer) may be returned for exchange to our head office store within thirty (30) days of delivery date accompanied by the original sales receipt with your expense. However, if you receive some manufacturing defect on Amour Leather products, you should send back within thirty (30) days of delivery, we will return the new exchanged product to you in our expense. All merchandise returned for exchange must be in perfect saleable condition and attach the invoice.

Please note that this guarantee does not cover normal wear and tear caused by product abuse or neglect including: abrasions in fabrics, leathers, or parts, exposure to extreme temperatures, solvents, acids or liquids. The guarantee also does not cover common carrier damage.

PayPal purchases and merchandise (bank transfer) may be returned for exchange to our head office store within thirty (30) days of delivery date accompanied by the original sales receipt with your expense. However, if you receive some manufacturing defect on Amour Leather products, you should send back within thirty (30) days of delivery, we will return the new exchanged product to you in our expense. All merchandise returned for exchange must be in perfect saleable condition and attach the invoice.

INTERNATIONAL CUSTOMERS

What is production time?

After we receive your order and receive a confirmation of your payment, your selected product start production process from scratch. Because each product made only for you. Our process starts from carefully selecting the leather hide, hand cut, then hand stitches, goes to quality control, packing, finally with lots of love we will send it to you.

The precise production time is variable and dependent on many factors such as product design complexity. The average production time is 1 week (approx.) however more complicated items and/or larger orders can require up to 2 weeks (approx.) and, occasionally, 2 days to fully process before shipping out. Your total satisfaction is important to us and we appreciate your patience.

What is item shipping time?

After we produce your product we also need you to give us 1 (one) week to delivered it to you. (It also includes packaging, shipping and Getting to your hand).
It can take a few days following order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
Amour leather shipped all packages from its warehouse in Africa, Addis Ababa, Ethiopia.

Note that:

“production time” and “shipping time” are set to guarantee our customers satisfaction. That means, the item can be delivered to you earlier than the specified time.
Please if you need your order to be delivered earlier please Email us so that we can discuss on some arrangements.

INTERNATIONAL CUSTOMERS:

Every country has its own import tax rules, and Amour leather cannot be held liable for any charges or taxes imposed by your government. Thank you for understanding!